Reset City University of Seattle Account Password

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If you are experiencing problems with this form, contact the City University of Seattle 24/7 Help Desk at:

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Step 1 Verify Your Identity at City University of Seattle

Please enter your date of birth and City University of Seattle ID number in the fields below.

Date of Birth:

Enter date in the format MMDDYYYY  

City University of Seattle ID:

Do not enter U.S. Social Security # here.

Note: If you do not know what your CIty University of Seattle ID is, please contact your advisor.  

Step 2 Select a New Password

Enter your password in the fields below. Password complexity requirement is as follows:

For the password to be valid, it must be at least 8 characters. It must contain at least 1 character from all of the following three categories:

  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Base 10 digits (0 through 9)
Your password must not contain significant portions of the username or your full name.

Once the password change is made, please wait 5 minutes for it to take effect system wide (Portal, Blackboard, Email, etc).


Confirm Password: